Roadside assistance
Broken down, wherever you are.
Within 15 minutes, a mechanic is named and an arrival time is given. That time depends on where you are.
15min
A mechanic is named. An arrival time is given.
Steps
Three steps. Nothing else.
01
You call.
Describe the breakdown by phone or WhatsApp, and share your location.
02
We name someone.
Within 15 minutes you have the mechanic's name and the time they will arrive.
03
They get to work.
Repair on site or a tow, at the price agreed before any work starts.
Call-outs
What the mechanic can handle.
Battery
Flat tire
Fuel
Overheating
Minor mechanical fault
Tow to a garage
What you can check
Speed, efficiency, integrity.
- Speed
- A mechanic is assigned to you within 15 minutes.
- Efficiency
- One channel, one mechanic, and no call-centre loop.
- Integrity
- An identified technician, a price before work, and an arrival time before anyone sets off.
Cities
They set off from here.
The nearest mechanic sets off from one of these cities.
Douala
Littoral
Yaoundé
Centre
Bafoussam
West
Bamenda
Northwest
Garoua
North
Buea
Southwest
Limbé
Southwest
Ngaoundéré
Adamawa
Outside a city
If you are far from a city, help sets off from the nearest base. The arrival time is confirmed before anyone leaves. If that time does not work for you, nothing is booked.
Questions
Before you call.
What do the 15 minutes mean?
These 15 minutes are the response time the mechanic can take to actually reach you and assist you.
At night and on weekends?
Yes. The channel is open at night and on weekends.
How do you pay?
Cash, MTN Mobile Money, or Orange Money. The amount is set with the mechanic before the work starts.
What if I am far from a city?
The mechanic sets off from the nearest base. The arrival time is confirmed before they leave.